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Michelle Müller-von Pein

Michelle Müller-von Pein

Senior UX Designerin in Hamburg, Germany

About

Experienced UX Designer with a background in product management and e-commerce. Currently leading design teams and driving customer engagement strategies.

Experience

2019 — Current

Senior UX Designerin at OTTO GmbH & Co. KGaA

Responsible for sales and customer loyalty instruments. Provides professional leadership for a 5-8 person design team as a Design Circle Lead.

2017 — 2019

Online Konzeptionerin at Grabarz & Partner Werbeagentur

Managed projects and conceptualized the Essence online shop. Led the development and optimization of the Vonovia customer portal and website.

2016 — 2017

Product Manager at Tiger Media International

Conceptualized and launched a tablet app for children. Managed the development and optimization of the TigerBooks app and online shop.

2013 — 2016

Produktmanagerin at freenet.de GmbH

Led the conceptualization and project management for the single.de web relaunch. Oversaw the ongoing development of the iOS and Android applications.

2012 — 2013

Junior Konzepter E-Commerce at SHAKEN not STIRRED Consulting

Conceptualized web shops and platforms for clients including FALKE, Mephisto, and NetBid.

Education

2009 — 2012

B. of Arts in Media Management at Hochschule RheinMain, Wiesbaden

2005 — 2008

Abitur in General Education at Integrierte Gesamtschule Geesthacht

2004 — 2005

High School Diploma in Senior Class at Live Oak High School, Morgan Hill USA

Skills

FigmaMS OfficeJiraConfluenceAI Tools (Claude, ChatGPT, Copilot)