About
Experienced designer taking digital products from discovery to delivery, spanning complex enterprise systems and consumer products at scale. Expert in AI-assisted design workflows and design systems.
Experience
Senior UX/UI Designer, Customer Outcomes at ServiceNow
Lead UX on a ServiceNow implementation for a major Australian energy utility. Owns the UX and UI design, translating business requirements into design-system-accurate screens.
UX Design Strategist, Workflow Design Studio at ServiceNow
Owned design and prototyping for major banking, hospital, and government clients. Built an AI-assisted design pipeline pairing Claude Code with Figma.
Senior UX/UI Designer, Workflow Design Studio at ServiceNow
Designed custom product solutions for enterprise customers across various industries. Shifted from custom-first design to established patterns as the platform matured.
Senior Product Designer at Vivant
Led product design for a cyber security risk management tool. Created and documented the design system and visual language.
Senior Product Designer at Qantas
Part of an agile team redesigning the Qantas online booking engine. Researched, prototyped, and user-tested new features.
Senior Digital Designer at City of Sydney
Lead digital designer for the web team, responsible for UI and visual direction across all web properties.
Senior Designer at Isobar
Led visual design for two ANZ Women's Wealth responsive sites. Managed the process from mood boards to CMS-ready specifications.
Senior Designer at Freelance
Contract roles at agencies including Isobar, Reactive, and Lavender. Led large-scale responsive projects for various clients.
Senior Designer at AnalogFolk Australia
Sole designer in a start-up team, leading the award-winning Perfect Lager / Arvo Beer campaign. Redesigned the Sheridan online store.