Samuel Majok
Senior Full Stack Developer in Cairo, Egypt
About
Customer Service Representative with 3 years of experience delivering efficient, empathetic, and solution-focused support. Experienced in managing high-volume customer interactions across phone, email, and chat.
Experience
Customer Service Representative at Welcome pickups
Handled customer inquiries via phone, email, and chat, providing accurate information and timely resolutions. Resolved complaints and escalated complex issues while maintaining professionalism and empathy.
Tele sales Agent at GCS Power Solutions
Promoted and sold solar energy systems to residential and commercial clients. Delivered persuasive product presentations and successfully closed sales.
Senior Sales Agent at Phoenix Global Solutions
Handled objections and negotiated effectively to close deals while maintaining customer satisfaction. Recorded sales activity and customer feedback in CRM systems to support reporting and business improvements.