# Rebecca Hsiung

**Product Designer · Toronto, Canada**

UX Designer with a background in engineering and information studies. Experienced in conducting user research and implementing design strategies to improve user engagement.

Profile: https://path.cv/rebecca

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## Experience

### Product Designer at Four Seasons
*Feb 2024 – Present*

### UX Designer at Destination Ontario
*May 2023 – Dec 2023*

Spearheaded the development and implementation of UX strategy, increasing site conversions by 50% and engagement by 77%. Designed and implemented an advanced search feature to enhance information findability.

### UI Designer at Brilliant Catalyst
*Jul 2023 – Sep 2023*

Designed wireframes and high-fidelity mock-ups by adhering to established brand guidelines to deliver an enhanced user experience.

### Design Researcher at University of Toronto Innovation Hub
*Sep 2022 – Apr 2023*

Conducted student-centered research through focus groups to identify academic and extracurricular needs. Crafted impactful reports with actionable recommendations for academic leadership.

### Project Leader at Apotex
*Jun 2021 – Aug 2022*

Implemented over 20 technician suggestions to improve ergonomics and efficiency in the work environment. Identified trends in operational performance data to lead process improvement initiatives.

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## Skills

Figma · HTML/CSS · Miro · Webflow · Jira · Affinity Diagramming · Data Visualization · Journey Mapping · Information Architecture · Prototyping · Usability Testing · User Interviews · WCAG 2.0 AA · French

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## Education

### Master of Information in User Experience Design
*University of Toronto*
Sep 2022 – May 2024

### Bachelor of Applied Science and Engineering in Chemical Engineering
*University of Toronto*
Sep 2015 – May 2020

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## Links

- **Portfolio**: https://rebeccahsiung.com/