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Rebecca Hsiung

Rebecca Hsiung

Product Designer in Toronto, Canada

About

UX Designer with a background in engineering and information studies. Experienced in conducting user research and implementing design strategies to improve user engagement.

Experience

2024 — Current

Product Designer at Four Seasons

2023 — 2023

UX Designer at Destination Ontario

Spearheaded the development and implementation of UX strategy, increasing site conversions by 50% and engagement by 77%. Designed and implemented an advanced search feature to enhance information findability.

2023 — 2023

UI Designer at Brilliant Catalyst

Designed wireframes and high-fidelity mock-ups by adhering to established brand guidelines to deliver an enhanced user experience.

2022 — 2023

Design Researcher at University of Toronto Innovation Hub

Conducted student-centered research through focus groups to identify academic and extracurricular needs. Crafted impactful reports with actionable recommendations for academic leadership.

2021 — 2022

Project Leader at Apotex

Implemented over 20 technician suggestions to improve ergonomics and efficiency in the work environment. Identified trends in operational performance data to lead process improvement initiatives.

Education

2022 — 2024

Master of Information in User Experience Design at University of Toronto

2015 — 2020

Bachelor of Applied Science and Engineering in Chemical Engineering at University of Toronto

Skills

FigmaHTML/CSSMiroWebflowJiraAffinity DiagrammingData VisualizationJourney MappingInformation ArchitecturePrototypingUsability TestingUser InterviewsWCAG 2.0 AAFrench