{"version":"v2","canonical_url":"https://path.cv/naga","last_updated":"2026-11-11T13:13:58.803286+00:00","profile":{"name":"Naga","username":"naga","title":"IT PRODUCTION & APPLICATION SUPPORT","summary":"A competent professional with around 8 years of experience in ensuring delivery of high quality services to support customers' business needs. Skilled in operational analysis, configuration management, deployment support, and continuous service improvement across production environments.","location":"Hyderabad, India"},"work":{"current_role":"Technology Lead SRE","current_company":"Tech Mahindra","recent_companies":["Tech Mahindra","Qvantel","Value Labs","Glu Mobile","Amazon"]},"skills":["IT Service Management","Incident Management","DevOps","Kubernetes","Docker","Jenkins","Git","Cloud Computing","Monitoring & Observability","SQL","Oracle","AWS","GCP","Grafana","Prometheus","Jira","Team Leadership","Root Cause Analysis","SOP Development","Communication"],"projects":[{"title":"Qvantel - Operations and Site Reliability","description":"Responsible for maintaining and supporting time-critical business applications with end-to-end ownership of issue and outage resolution.","url":null},{"title":"Value Labs - System operations","description":"System Operations Specialist with experience ensuring 24x7 application availability, infrastructure stability, and smooth business operations.","url":null},{"title":"Glu Mobile - Testing","description":"Tested gameplay features, identified bugs, and documented issues clearly for the development team.","url":null},{"title":"Amazon - Customer Services","description":"Provided 24x7 support for application and service issues, assisting with transaction, account, KYC, and document-related queries.","url":null}],"education":[{"degree":"B.Tech","field":null,"school":"Vignana Bharati Institute of Technology","start":"2017-01-01","end":"2017-01-01"}],"links":{"profile":"https://path.cv/naga","custom_domain":null,"same_as":["https://linkedin.com/in/tndp","https://tallaprasad.com"]}}