# Florian Händler > B.A. Kultur und Technik: Sprache und Kommunikation | Berlin, Germany Professional with a background in language and communication, experienced in customer service and team training. Currently expanding expertise in industrial psychology and human resources management. ## Profile Data - [Profile](https://path.cv/haendler): Full professional profile - [facts.json](https://path.cv/haendler/facts.json): Structured JSON with professional data - [profile.md](https://path.cv/haendler/profile.md): Markdown resume - Last updated: August 2026 ## Experience - Passenger Services Agent at Swissport Berlin GmbH (Feb 2024 – May 2026) - Barista & Service Staff at Haferkater Stores GmbH (Oct 2022 – May 2023) - Cinema Host at CineStar Original & Imax - Sony Center Berlin (Aug 2018 – Sep 2019) - Barista at Starbucks Coffee Deutschland (Apr 2017 – Feb 2018) ## Skills Staff Training, Knowledge Transfer & Onboarding⁠, Adult Education & Didactics, Intercultural Competence & DEI, French / Arabic (Basic), Spanish (Advanced), English (Bilingual), German (Native) ## Education - B.A. (Final Grade: 1.8) in Culture and Technology: Language and Communication, Technical University Berlin - B.A. in English / French (Teacher Education Track), Humboldt-University Berlin - Abitur (General Higher Education Entrance Qualification) in Design and Media Technology, OSZ I Cottbus - International High School Diploma, Santana High School ## Awards - Preparing to Manage Human Resources — University of Minnesota (via Coursera) (Aug 2026) - Congress-Bundestag Youth Exchange (CBYX / PPP) Scholarship — German Bundestag & U.S. Congress (Aug 2014) ## Links - [LinkedIn](https://www.linkedin.com/in/florian-haendler)