# Arun Kumar Gupta

> Payments, Risk, Technology & Transformation Leader | London, United Kingdom

Senior payments, technology and transformation leader with 19+ years of experience, including 13+ years at Visa. Expertise spans payment platforms, fraud and risk, authorization, client delivery, and commercial strategy across financial services. Combines deep domain knowledge with hands-on technical understanding, data-led decision-making, and customer-focused leadership to drive performance improvement.

## Profile Data
- [Profile](https://path.cv/arunkr_dwbi): Full professional profile
- [facts.json](https://path.cv/arunkr_dwbi/facts.json): Structured JSON with professional data
- [profile.md](https://path.cv/arunkr_dwbi/profile.md): Markdown resume
- Last updated: September 2026

## Experience
- Director, Product Growth Strategy & Commercial Operations at Visa India (Oct 2024 – Jun 2025)
- Senior Manager, Visa Resolve Online (VROL) & Dispute Operations at Visa Europe (Jan 2019 – Sep 2024)
- Senior Manager, Visa Loyalty Platform Services at Visa Europe (Jan 2019 – Sep 2024)
- Senior Manager, Operations & Infrastructure / Technology at Visa India (Apr 2015 – Jan 2019)
- Senior Consultant at Lancet Software India (Mar 2012 – Apr 2015)
- Technical Lead at CGI Information Systems (Feb 2009 – Mar 2012)
- Software Engineer at Accenture Services Pvt. Ltd. (Jun 2007 – Dec 2008)
- Associate Engineer at Infosys Technologies (Oct 2006 – Jun 2007)

## Skills
Payment Processing, Fraud Analytics, Product Strategy, SQL, Python, MicroStrategy, Power BI, Tableau, ETL, Data Modeling, API Integration, Incident Management, Agile, Six Sigma, Lean, Stakeholder Management, Strategic Planning, Cloud Infrastructure, Splunk, Change Management

## Projects
- Visa Resolve Online / RTSI: Led specialist team supporting VROL and RTSI for Europe, driving automation and service improvements.
- Visa Loyalty Platform Services: Led technical and operational support for loyalty services, delivering over 130 campaigns.
- Visa Account Updater (VAU): Led onboarding of VAU into Technical Solutions and defined support models.
- MicroStrategy / Common Data Infrastructure (CDI): Led a 10-member team supporting 200+ projects and hundreds of MicroStrategy servers.

## Education
- M.Sc. in Information Technology, Chhattisgarh University

## Awards
- U.S. Provisional Patent — USPTO (Jan 2026)

## Links
- [LinkedIn](https://linkedin.com/in/arunkrdwbi)